Refund Policy
At Einstein’s Horizon, our programs operate on a subscription model that requires a minimum number of students to cover staffing, equipment, and program delivery costs. For this reason, we are unable to offer refunds once a student has been enrolled.
No Refunds
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All sales are final. Program fees are non-refundable, regardless of withdrawal, absence, or early termination.
Credits and Transfers
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In the event that a student cannot complete a program, Einstein’s Horizon may, at its discretion, issue a pro-rated credit toward future courses.
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Credits may also be transferred to a sibling for use in the same or future program cycle.
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Credits cannot be exchanged for cash.
Missed Sessions
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No credits are issued for individual missed sessions due to illness, vacations, or scheduling conflicts.
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If a student is unable to attend a scheduled session, they may be eligible to attend a make-up session, depending on availability and program scheduling. Make-up sessions are not guaranteed.
Program Cancellations by EH
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If Einstein’s Horizon cancels a program or session and cannot reasonably reschedule, a pro-rated credit will be provided.